This toolbox enables oil and gas companies to create, implement and raise awareness of community grievance mechanisms (CGMs). Wherever oil and gas companies do business, engaging with affected communities and responding to their concerns is essential to operating successfully whilst ensuring respect for human rights. Processes that allow concerns to be raised and remedied - also known CGMs - are an important method of achieving this aim. The Ipieca CGM toolbox is based on the operational experiences of Ipieca member companies and is relevant for both companies who have existing CGM processes and those seeking to establish a CGM. More broadly, this toolbox encourages the implementation of the Access to Remedy pillar outlined in the United Nations Guiding Principles on Business and Human Rights.
1 January 2015
A manual for implementing operational-level grievance mechanisms and designing corporate frameworks.
Undertaking ‘meaningful engagement’ not only enables companies to meet regulatory guidelines and international standards, but also build robust, constructive and reciprocal relationships with stakeholders.
This recommended practice identifies key drug and alcohol programme elements and is intended for use by contractor companies and oil and gas industry owners and operators.
Oil and gas operations take place in many countries where the quality of medical services and specialities differs. It is therefore important for a company to assess local health facilities to ensure that they can provide optimal medical care for their workers.