This section identifies the various techniques/tools and communication methods/channels that can be used to conduct engagement in a meaningful manner.

Stakeholder identification and analysis

Before stakeholder engagement commences it is important that companies and practitioners have a preliminary understanding of the local context – particularly when entering new locations/areas.​

Engagement techniques/tools

There are a range of techniques and/or tools that can be used by practitioners for conducting engagement with stakeholders.​

Communications methods/channels

Similar to the techniques/tools that can be used by practitioners for conducting engagement with stakeholders, there are several methods and/or channels that can be used to communicate with stakeholders (external and internal).​

Key considerations

In addition to the factors that influence the selection of engagement techniques/tools and communication methods/channels, there are four key considerations that need to be understood by practitioners and companies to assist in making engagement more ‘meaningful’ for stakeholders.​

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